Terms & Conditions

  • Any work we undertake for you is bound by the following terms and conditions.
  • Full payment is required prior to or upon collection.
  • We accept bank transfer, Paypal, or cash payments.
  • We may ask for 50% upfront payment for some types of alterations but will we will of course agree this with you advance.
  • All alterations, curtains and blind making will be charged as per the quote that Indrids Needle will provide in advance.
  • Indrids Needle will not begin any alterations, curtains or blind making until the client confirms they agree with the quoted price.
  • Indrids Needle will not begin any alterations, curtains or blind making until the client confirms they agree on the dimensions and style of the alterations or blind making required.
  • Any changes required by the customer during an alteration, curtains or blind making job that has already been agreed on by Indrids Needle may cost extra. If so an additional quote will be provided.
  • Should your alteration, curtain or blind not be to the agreed size, Indrids Needle will alter the job for free.
  • Should your alteration, curtain or blind be the agreed size but you find it is not what you want Indrids Needle will alter the job for a revised price.
  • The time from telling us via email, text, WhatsApp or phone that an alteration, curtain or blind is incorrect to the agreed size to then dropping it off to us for free adjustment is 14 days.
  • There is no time limit from telling us via email, text, WhatsApp or phone that an alteration, curtain or blind is correct to the agreed size but that you now require it to be changed for any reason. We are happy to help and will give you a revised quote.
  • All material supplied by the customer is supplied at the customers own risk. Indrids Needle is not liable to any material imperfections or damages to the material whilst in our care. If we spot any imperfections or issues we do out best to notify you.
  • Although we are here to help, Indrids Needle does not provide formal advice on the ideal style or type of alteration, curtain or blind for your requirement. We are guided by you and will provide an alteration, curtain or blind to your specification. Should you not be happy with your finished alteraion, curtain or made blind then we can help at additional cost to you, and will proivde a revised quote. We are here to help!
  • As you would expect, we have zero tolerance on agressive or abusive behaviour.
  • Should you demonstrate agressive or abusive behaviour towards us, we reserve the right to NOT to take further work from you and NOT to alter any current work you are not satisfied with.